The University of Saskatchewan values diversity, and Aboriginal engagement is a strategic priority.

Retail Services Inventory Logistics Supervisor (Storekeeper)


Department: Consumer Services

FTE: 1.0

Status:  Permanent

Competition No.: 17149-C

Salary Information: The salary range is $3,517.28 to $4,748.99 per month (Operational Services, Phase 4).  The starting salary will be commensurate with education and experience.

Primary Purpose: The Retail Services Inventory Logistics Supervisor oversees the flow and processing of a broad range of stock and merchandise into and out of the Main Bookstore stockroom, ensuring established procedures are consistently applied. This includes effective stocking, storage and display of merchandise within the Main Bookstore and Retail Outlets.

Nature of Work: Reporting to the Retail Services Assistant Manager – Customer Service, the Inventory Logistics Supervisor provides leadership to the Inventory Logistics team, assigning work and overseeing day to day work activities. The supervisor is expected to initiate discussion to resolve issues or conflicts and play a key role in coaching and mentoring less experienced staff. Reviewing others’ work and coaching for improvement, and referring relevant situations to the supervisor, is also part of this role. The tasks under the supervisor’s purview are varied, with above average complexity, focused around team leadership. Supervisory duties require coordinating and monitoring the work of others. This involves working collectively with others in the work group to determine the group’s daily priorities and timelines for completing its work and supporting others in the group to meet those goals. The supervisor is also expected to work effectively and cooperatively with others and consciously apply team skills to support the goals of the work unit.

The supervisor also understands the impact of own work within the Retail Services and University context and focuses skills development on increasing this contribution, as well as makes suggestions for improvements to the work and/or work environment.

The incumbent circulates within stockroom and storage rooms on a daily basis. May also be required to work on the sales floor. In addition, the supervisory is in motion most of the working day and must be able to lift and move materials and equipment up to 40 pounds.

Typical Duties:

The Inventory Logistics Supervisor is accountable for all stock and merchandise coming through the Main Bookstore and the Retail Outlets. The incumbent is responsible for a wide range of duties to achieve this task, including proper organization and storage, proper tracking of product coming into and going out of the stockroom, timely shelving of merchandise and stock, working cooperatively with other departments to ensure goals are met, specifically the customer service team, accounts payable, and the purchasing team. The key accountability to the role of supervisor is ensuring that the Inventory Logistics team has clear expectations and are being held accountable to perform required duties. This includes coaching and follow up, but also reporting underperforming employees to the Assistant Manager. It is imperative that the incumbent take responsibility for the department as a whole, including those working within Inventory Logistics.

Other tasks include, but are not limited to, the following:

  • Supervises Inventory Logistics team, training, assigning work and overseeing day to day work activities. Refers on-going concerns to immediate supervisor
  • Oversees the processing of incoming stock, unloading materials, matching invoices with purchase orders
  • Oversees the shelving of merchandise in both sales and storage areas
  • Oversees the returns process and ensures established procedures are consistently applied and assists with disposal of defective products
  • Coordinates with customer service and text teams regarding the return of used buyback texts to vendor
  • Oversees the receipt, processing and shipping of merchandise to outlet locations. Coordinates with purchasing team regarding distribution
  • Runs computer reports related to the inventory
  • Assists in setting up and arranging the sales floor for peak periods
  • Requests supplies and materials required for the stockroom operations
  • Receives, investigates and addresses complaints or problems related to stockroom errors.
  • Ensures that sales floor of the Main Bookstore and Retail Outlets are stocked appropriately
  • Communicates issues of importance or concern to the immediate supervisor in a timely manner
  • Ensures collaboration among staff as required to support team efforts
  • Resolves staff conflicts and maintains harmony among staff
  • Effectively manages assigned projects as directed
  • Sets priorities for own and others’ work and ensure deadlines are met


Education: Completion of Grade 12 Education

Experience: Experience within a university bookstore environment or a retail operations environment is recommended, with two years of related supervisory experience. Experience with Bookware 3000 is an asset


  • Intermediate computer skills
  • Ability to learn new software
  • Experience with Retail Bookstore System is an asset
  • Leadership skills is an asset
  • Operations or supply chain management skills is an asset

This position is in scope of CUPE 1975.

Please apply no later than Tuesday March 28, 2017at 4:30pm.

Inquiries regarding this position can be directed to Christine Smith at 306-966-4483.

Be sure to apply online as emailed applications will not be accepted.

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The University of Saskatchewan is strongly committed to a diverse and inclusive workplace that empowers all employees to reach their full potential. All members of the university community share a responsibility for developing and maintaining an environment in which differences are valued and inclusiveness is practiced. The university welcomes applications from those who will contribute to the diversity of our community. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.