The University of Saskatchewan values diversity, and Aboriginal engagement is a strategic priority.

Undergraduate Student Academic Advisor

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Department: Arts and Science, Undergraduate Student Office

FTE: 1.0

Status:  Permanent

Competition No.:  17148-M

Salary Information: The salary range is $46,457 to $72,590 per annum (Specialist Professional, Phase 1).  The starting salary will be commensurate with education and experience.

Primary Purpose: The Undergraduate Student Academic Advisor (Student Advisor) plays a critical role in the drive to improve the academic success, retention/persistence rates, graduation rates, and overall quality of the student experience for students in the College of Arts and Science.

In pursuit of these aims, the Student Advisor will provide specialist academic advising, mentoring, coaching and administrative support for current and prospective students in the College. The person in this position will implement, uphold, and maintain College policies, procedures, and protocols relating to students, in particular, and Arts and Science students in general. In the course of advising and mentoring students, the Student Advisor will evaluate student academic records and past academic experience; explore academic options and alternatives; coach students to develop solutions, strategies, and plans for academic success; and follow up periodically to assess how the students are progressing towards achieving their academic goals.

Nature of Work Undergraduate Academic Student Advisor reports to the Director of Student Advising in the College of Arts and Science and is a member of the Undergraduate Student Office (UGSO). The person in the position advises mentors and coaches current and prospective students and provides administrative support to assist in their academic success. The Student Advisor contributes to the wider work of the UGSO (which includes the University Transition Program and Aboriginal Student Achievement Program) regarding such matters as degree checks, transfer credit assessments, promotional and recruitment activities, and such other activities as the Director of Student Advising may assign. The Student Advisor may be asked to provide the Director with guidance, expert counsel and analysis on issues and programs that have a direct impact on the unit or student success based on defined processes and established procedures.

This is a high volume position and requires the ability to work under pressure in a fast-paced team environment, while balancing competing deadlines and multiple tasks. The person in the position will have daily contact with students, staff, and many other on-campus and off-campus support and service providers. The Student Advisor will exercise independent decision-making and judgment within a carefully delineated framework determined by the Director, following established procedures and guidelines using a specialized body of knowledge. It is imperative that the Student Advisor also work effectively in a team environment, giving and receiving advice and support in a timely, open, and forthcoming manner. Given the complex nature of the institutional processes and programs involved, the impact of error is significant for both the unit and, especially, the students involved. The work environment is complex, diverse, and subject to shifting priorities, frequent interruptions, and ongoing change.

Accountabilities

  • Provides one-on-one student academic advising as well as group academic advising
  •  The interpretation, accurate communication and maintenance of all academic and College of Arts and Science program regulations and requirements, academic policies and degree requirements within the College of Arts and Science.
  • includes admissions, course selection, major selection, academic counseling, prerequisite checking, timetables, schedules, funding and scholarships;
  • Helps students to identify and understand their own aspirations and aptitudes;
  • Coaching students to define and refine strategies for academic success;
  • Support students to define and refine their academic and career goals;
  • Support students to identify their most effective and efficient route to academic success, degree completion, and a future career;
  • Identifies, develops and implements strategies to recruit, assist, support and retain students within the College of Arts and Science programs.
  • Encourages student persistence and success through effective transition to the university learning environment and assisting students in identifying, understanding and addressing barriers that are hindering their success.
  • Effectively identifies, adopts, implements, and monitors best practice holistic academic advising practices and supports, serving as a value-added resource to students, providing consultation services in support of the achievement of student’s goals.
  • Maintains direct contact with students, supporting students as they resolve student issues that occur in and out of the classroom environment, providing available resources, and working with students experiencing difficulty academically, developing student action (success) plans.
  • Develops and maintains a system of monitoring student progress and attendance and following up as necessary for all students, including progress reports and student success plans
  • Develops and implements new retention initiatives, strategies and programs for assisting students.
  • Works closely with other campus student services to ensure comprehensive and integrated support is provided to program participants; liaises and collaborates with Student Central and other SESD support specialists.
  • Makes necessary referrals to link students with existing campus services.
  • Defines and establishes a degree completion plan for students and assists students with course registration and withdrawal process.
  • As a member of the advising team of the College of Arts and Science Undergraduate Student Office, enhances existing programs and systems to better serve students.
  • Provides the Director with guidance, expert counsel and analysis on issues and programs that have a direct impact on the unit or student success based on defined processes and established procedures.

Qualifications

Education: A Bachelor’s degree in relevant a Arts and Science discipline and/or a Bachelor’s degree in a human service area (counselling, social work, etc.). An equivalent combination of education and experience may be considered.

Experience: A minimum of two years of academic advising /counselling experience in an adult education setting and two years of directly related, university level experience working with undergraduate students and the educational process in service-related roles. Knowledge and awareness of current University support services is essential.  Front line experience working with diverse populations is a definite asset.

Skills:

  • Highly effective holistic academic advising/coaching and counselling skills
  • Interpersonal and communication skills, both written and verbal
  • Demonstrated sensitivity and ability to work effectively with diverse peoples, students in particular, with sensitivity and understanding
  • Understanding of culture and cultural impacts within the context of university experience
  • Ability to exercise good judgment and demonstrate integrity in solving problems, managing conflict, making decisions and setting priorities
  • Demonstrated commitment to enhancing student success and persistence with a positive attitude toward service delivery
  • Knowledge and awareness of evolving student development, self-directed change modalities, retention and persistence methods as well as and first year student experience practice, strategic enrollment management principles and practices, recruitment and programming including a thorough understanding of University support services, programs and academic structures in the College of Arts and Science
  • Highly motivated and have the ability to work collaboratively as part of a team and collaborate with other services, resource units on campus or external parties to support student success
  • Possess strong relationship building, creative thinking and problem solving skills
  • Demonstrated ability to work under pressure and meet deadlines in a fast paced, high volume environment
  • Ability to manage data and to accurately document and track services and outcomes effective organizational skills
  • General knowledge of marketing and recruitment principles
  • Proven proficient Microsoft Office application skills (Word, Excel, Access, Outlook and Powerpoint)
  • Willing to utilize technology as a service delivery mechanism

This position is in scope of the Administrative and Supervisory Personnel Association.

Please apply no later than March 28, 2017 at 4:30pm.

Inquiries regarding this position can be directed to Sheryl Prouse at 306 966 5213.  

Be sure to apply online as emailed applications will not be accepted.

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The University of Saskatchewan is strongly committed to a diverse and inclusive workplace that empowers all employees to reach their full potential. All members of the university community share a responsibility for developing and maintaining an environment in which differences are valued and inclusiveness is practiced. The university welcomes applications from those who will contribute to the diversity of our community. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

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