The University of Saskatchewan values diversity, and Aboriginal engagement is a strategic priority.
Department: University Library
Status: Term to end of December 2017, with the possibility of extension or becoming permanent
Competition No.: 17108-C
Salary Information: The salary range is $2,992.38 to 3,591.47 per month, (Operational Services Phase 3). The starting salary will be commensurate with education and experience.
Primary Purpose: To provide high quality client service at the Health Sciences Libraries to the U of S community and external users, including support for the Saskatchewan Health Information Resources Program (SHIRP).
Nature of Work: Reporting to the Leslie and Irene Dube Health Sciences Library Branch Supervisor, work is performed in a dynamic and service oriented environment, with competing tasks and priorities. Duties are moderately complex involving frequent interaction with students, faculty and/or visitors as well as supervisors, peers, staff etc. The work requires strong communication and customer service skills with emphasis on resolving customer needs. Work is performed with oversight from the supervisor. Judgment and independence is expected within established library policies, practices, and guidelines. Work performed requires prompt and accurate completion of assignments, with a high level of attention to detail in a busy environment with frequent interruptions. The need to be flexible and meet a variety of service standards and expectations from clients and colleagues is required.
- Provides assistance to patrons at the circulation desk
- Performs collection and stack maintenance duties
- Assistance with Interlibrary Loans and Distance and Distributed Library Services for the branch
- Electronic resource lists maintenance and first-line troubleshooting for SHIRP
- Liaising with library colleagues
- Website content maintenance for the SHIRP website
- Administrative support for SHIRP and the branch
- Other special projects and duties as assigned
Education: Library Technician Diploma.
- Relevant public service experience
- Experience with e-resource maintenance and troubleshooting, including SFX
- Experience working effectively in a high volume, time sensitive environment
- Experience using Microsoft Office applications in a networked environment
- Experience with webpage or LibGuide creation and maintenance
- Effective interpersonal skills and effective written and verbal communication skills
- Demonstrated proficiency with relevant Sierra modules particularly the circulation module, the Library website, the online public catalogue, library databases, and other online information sources
- Proficiency in navigating/using the internet; technologically savvy
- Knowledge of software applications available in the Learning Commons; demonstrated ability to use judgment and apply effective investigative, analytical and problem-solving skills
- Demonstrated ability to organize work, set priorities, meet deadlines, work independently, use initiative, and effectively handle disruptions
- Excellent attention to detail
- Reliable, dependable, and self-motivated
- Demonstrated ability to collaborate effectively with others in a team environment
- Possesses a tactful, responsive, pleasant and effective manner in all personal interactions
- Demonstrated flexibility to adapt to change
- Possesses the physical ability to perform moderately heavy lifting
- Proficient and accurate keyboarding skills
Applications will be accepted until the position is filled.
Inquiries regarding this position can be directed to Gwen Chan at 306-966-6025.
Be sure to apply online as emailed applications may not be accepted.
The University of Saskatchewan is strongly committed to a diverse and inclusive workplace that empowers all employees to reach their full potential. All members of the university community share a responsibility for developing and maintaining an environment in which differences are valued and inclusiveness is practiced. The university welcomes applications from those who will contribute to the diversity of our community. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.