Clerical Assistant, Systems Support

  

Department: University Advancement

FTE: 1.0 FTE.

Status: Permanent

Competition No.:  13035-C

Salary Information:  $2875.60 to $3481.93 per month (Operational Services, Phase 3).  The starting salary will be commensurate with education and experience.

Primary Purpose: The Clerical Assistant, Systems Support provides administrative support and data and information maintenance to University Advancement’s alumni and donor database specializing in supporting research and tracing functions of University Advancement. This position is responsible accurate and timely entry of information into the alumni and donor database, and reporting on activity associated with these tasks.  

Nature of Work: Reporting to the Administrative Supervisor with day to day activities coordinated by the Clerical Team Lead – Systems Support, as the expert in this area, this position exercises independent judgement within established guidelines and procedures to deal with, or refer a broad range of issues.  Work is of moderate complexity as dealing with competing deadlines and multi-tasking is the norm. High standards of accountability, accuracy and quality are required. The work in this position is diverse in nature requiring strong organizational skills. Establishing and maintaining mutually beneficial professional working relationships with diverse groups of people including UA staff, the university community, and external stakeholders including donors and alumni is essential for success.  This position requires the presentation of a professional, service-focussed image; knowledgeable, courteous, accurate and confidential communications with team members and a broad range of internal and external stakeholders.

Typical Duties: Effectively represent University Advancement and the University of Saskatchewan in all contacts, ensuring the right tone, interest and messaging are projected, dealing with issues and concerns, solving or appropriately referring problems related to office functioning as they arise, maintaining appropriate confidentiality of information and materials. Provide highly organized, timely, proactive, accurate, and administrative support for all assigned duties. Undertake and/or manage special projects and other duties as assigned. (See linked profile for comprehensive list)

Qualifications
Education: Grade 12 and completion of an administrative certificate is required.  An equivalent combination of training and experience may be considered. Evidence of on-going professional development would be considered an asset.

Experience: One to three years of work experience in an executive support administrative role with responsibilities in a comparable high-volume office with many interruptions and deadlines.  Evidence of career progression may also be considered.   

Skills: Highly proactive, with a strong orientation towards customer service and demonstrated effective verbal, written and interpersonal communication skills; exceptional work ethic, integrity and confidentiality; maturity including tact, diplomacy and professionalism in dealing with a broad customer demographic; detail-oriented with a demonstrated ability to organize work, set priorities and work under pressure; ability to work independently with minimal supervision and collaboratively as a team member; discretion with confidential information; detail-oriented with exceptional proficiency and accuracy with data, comprehensive knowledge of Microsoft Office Suite. Knowledge of university policies and procedures would be a definite asset.

To view the full position profile, please visit:  http://www.usask.ca/vpadvancement/employment_opportunities/index.php

This position is in scope of CUPE 1975.

Please apply no later than January 29, 2013.                     

Inquiries regarding this position can be directed to Doris Vanderkooi at 966-4068.